So sorry, this position is no longer available. Please go ahead and submit your application. We may have other positions that would be the perfect fit for you. Alternatively, you may want to apply to one of the following related jobs:

Instructional Designer- 100% Virtual

Campbell, CA 95008

Posted: 09/11/2024 Job Category: Instructional Design - eLearning Job Number: 14491

Job Description

We are seeking an Instructional Designer to update a web-based interactive simulation for a continuous glucose monitoring (CGM) system app. This app enables users to check their glucose levels without finger-pricking, and the simulation will assist call-center agents in troubleshooting customer issues. These agents, though responsible for customer support, do not have access to the app and have never seen it, which makes troubleshooting more challenging. The current simulation, developed approximately four years ago, needs to be updated to reflect the new version of the app. Our client is soft releasing their new app in November, with a full release in January. The consultant will determine whether to update the existing simulation or create a new one from scratch for the updated Libre app. The work will be done on a fixed-fee basis.

Key Responsibilities:
  • Evaluate the existing interactive simulation of the CGM product and determine whether to update the current simulation or develop a new one.
  • Review existing release notes and documentation to identify updates needed for the simulation.
  • Develop a fixed-fee proposal based on the results of evaluation and review of the existing app and release notes
  • Compare the current simulation with the new app version to ensure accuracy and consistency.
  • Collaborate closely with stakeholders, providing guidance on best practices, improvements, and instructional design strategies.
  • Maintain open and frequent communication with the client throughout the project lifecycle to ensure alignment with expectations.

Top Skills/Experience Requirements:
  • Instructional Design Expertise: Demonstrated ability to guide clients on best practices for updating simulations, creating engaging learning experiences, and leveraging modern instructional design techniques.
  • Effective Communication: Strong consultative skills to foster a collaborative working relationship with the client, providing ongoing updates and feedback throughout the process.
  • Simulation Design Experience: Proven experience in designing or updating interactive simulations for technical products, ideally involving software or app interfaces.

Project Deliverables:
  • Updated or new simulation for the CGM product.

Content Details:
  • 100% existing content: No new content creation required. Consultant will update the current simulation based on provided documentation (release notes) and potentially through app comparisons.

Qualifications:
  • 5+ years of experience in instructional design, with a focus on eLearning and simulation design.
  • Expertise in updating interactive simulations for software or technical products.
  • Strong project management skills with the ability to manage deadlines and deliver high-quality solutions.
  • Familiarity with authoring tools such as Articulate Storyline or other simulation-based software preferred.
  • This is a unique opportunity for an instructional designer to have a direct impact on how agents interact with customers, improving their ability to provide support for the innovative glucose monitoring system.

Start: Late September
Duration: TBD based on evaluation and review of existing app and release notes
Hours: 40 hours per week
Location: 100% Virtual 

The pay range is $65 to $70 per hour on an independent contractor basis. Individual pay is determined by a number of factors, including but not limited to skill set, depth of experience, relevant education, certifications and specific work location.

Clarity Consultants is an Equal Opportunity, Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
 

Meet Your Talent Manager

Jane Wachnin Job Post

Equal Employment Opportunity Commission (EEOC) Poster: Know Your Rights, Workplace Discrimination is Illegal

Anthem Machine Readable Files

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Campbell, CA

Looking for exciting job opportunities in Campbell, California? Look no further! Campbell, nestled in the heart of Silicon Valley, offers a vibrant job market with plenty of growth potential. Known for its charming downtown area, bustling farmers' market, and proximity to major tech companies, Campbell provides an ideal environment for career development. Explore positions in this dynamic region, just a stone's throw away from San Jose and its iconic attractions like the Tech Museum of Innovation and SAP Center, home to the San Jose Sharks. Indulge in the local cuisine, catch a performance at the Heritage Theatre, or unwind at the scenic Los Gatos Creek Trail. Start your career journey in Campbell today!
Important Notice: Protect Yourself from Impersonation

Please be aware of potential impersonation attempts. To ensure you’re communicating with an official representative of Clarity Consultants, only respond to emails coming from the domain: @clarityconsultants.com. If you receive any suspicious messages, do not engage and report them to us immediately at contact@clarityconsultants.com.