LMS Administrator (Workday) - 100% Virtual (Canada)

Welland, ON M5C 1T8

Posted: 05/31/2024 Job Category: LMS Administration/Consulting Job Number: 14238

Job Description

We are actively engaging with our retail client on an LMS administration project. As a consultant, you will manage and execute learning activities within the organization using Workday. Your responsibilities will include overseeing course administration, content media management, campaign set-up and management, and comprehensive reporting. You will also support decentralized learning teams through effective triage, problem-solving, and responsive communication.

Key Components:
  • Course and Content Media Administration
    • Manage and update courses and media content.
  • Campaign Set-Up & Management
    • Design, implement, and monitor learning campaigns.
  • Reporting
    • Generate and analyze learning consumption reports.
  • Support for Decentralized Teams
    • Triage and resolve learning-related inquiries that come through the email distribution box.
  • Workday Case Management
    • Manage and resolve learning-related cases through triage, problem-solving, and response.
  • Workday Knowledge-Based Article Management
    • Liaise with partners to update and upload Knowledge Base Articles.
  • External Partner Integration
    • Provide administration and troubleshooting support for Workday Learning integrations.
    • Track and report external partner license consumption.

Start Date: Mid-June
Duration: 3 months; 3 days per week
Hours: 22.5 hours per week (7.5 hours per day); must be available between 9am – 5pm ET
Location: Canada; 100% Virtual

Required Experience:
  • 3+ years of experience in LMS administration.
  • Proficiency in managing Workday Learning.
  • Experience in course set-up, enrollment management, and user role assignments within an LMS.
  • Ability to generate and interpret reports on course completion, user activity, and other learning metrics
  • Experience in managing and updating learning content to ensure alignment with organizational goals.
  • Proven ability to provide technical support and training to end-users, including troubleshooting and resolutions
  • Strong communication skills for liaising with internal teams, external partners, and vendors
  • Experience in triaging, solving, and responding to LMS-related inquiries and support tickets.

NOTE: 100% Virtual Positions
Due to the nature of this virtual position, we anticipate a high number of responses from interested applicants. We may not be able to personally respond to your inquiry immediately but please know that your resume and email responses will be reviewed.

The pay range for this is $35.00 to $45.00 per hour. Individual pay is determined by a number of factors, including but not limited to skill set, depth of experience, relevant education, certifications and specific work location.

Clarity Consultants is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, orientation, gender identity, disability or protected veteran status.

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About Welland, ON

Ready to take the next step in your career? Explore job opportunities around Welland, Ontario, and unlock a world of possibilities in this vibrant region. Welland, nestled within the Niagara Peninsula, offers a perfect blend of picturesque landscapes, historic charm, and a thriving job market. With easy access to the stunning Niagara Falls, renowned wineries, and the bustling city of Toronto just a short drive away, Welland provides a unique work-life balance that is hard to beat. Dive into local culture at the Welland Museum, catch a show at the Welland Historical and Cultural Centre or enjoy a game at the Welland sports complex. Whether you're seeking growth in your career or simply looking for a change of scenery, Welland has it all. Start your journey here and discover all that this enchanting region has to offer.