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Clarity Consultants
https://clarityconsultants.com
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Sr. Engagement Manager - 100% Virtual
Posted: 12/13/2024
2024-12-13
2025-03-22
Job Category: Training Coordination/Support
Job Number: 14752
Job Description
We are looking for an additional team member to join our Consultant Services team virtually. In this role you will be working in a team-oriented environment alongside other Engagement Managers and Talent Managers as well as Account Executives.
The ideal candidate will be naturally curious and have a growth mindset, constantly thinking of ways to improve processes and the overall consultant and client experience.
This role requires a professional with a proven ability to manage a high volume of tasks with little supervision. Some of the tasks are high-stakes and involve contract and legal agreements. Attention to detail is a must. This is not a strictly administrative position; it requires initiative and analytical skills to come up with solutions and accomplish everyday tasks and challenges.
To be successful in this role you must be able to form relationships with each team member as well as our consultants, located nationwide, to efficiently drive the interviewing and on-boarding process. A large portion of the position involves communicating via phone and email with candidates, consultants and internal team members. Â
In this role you will take ownership of but not limited to the following duties:
Clarity Consultants is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, orientation, gender identity, disability or protected veteran status.
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The ideal candidate will be naturally curious and have a growth mindset, constantly thinking of ways to improve processes and the overall consultant and client experience.
This role requires a professional with a proven ability to manage a high volume of tasks with little supervision. Some of the tasks are high-stakes and involve contract and legal agreements. Attention to detail is a must. This is not a strictly administrative position; it requires initiative and analytical skills to come up with solutions and accomplish everyday tasks and challenges.
To be successful in this role you must be able to form relationships with each team member as well as our consultants, located nationwide, to efficiently drive the interviewing and on-boarding process. A large portion of the position involves communicating via phone and email with candidates, consultants and internal team members. Â
In this role you will take ownership of but not limited to the following duties:
- Collaborate with recruiters to understand role requirements, target profiles, and sourcing strategies for open positions.
- Work with Talent Managers and Account Executives to confirm and create project descriptions.
- Conduct candidate research and determine pay rates.
- Conduct sourcing based on Talent Manager’s requests.
- Help to develop and maintain a pipeline of qualified candidates for current and future job openings.
- Schedule multiple candidate interviews on a daily basis.
- Receive incoming calls from potential candidates, assessing interest and qualifications to work with Clarity.
- Serve as a Super User for our onboarding software.
- Prepare legal agreements/contracts for consultants and ensure all necessary documentation is in place before onboarding.
- Communicate project start and onboarding information with consultants
- Facilitate offboarding processes
- Continually record and update data in our CRM (customer relationship management platform).
- Be proactive in foreseeing potential issues and take appropriate action.
- Lead ad hoc projects as assigned
- Bachelor’s degree in Human Resources, Business, or related field preferred, or equivalent work experience
- Minimum of 2 years of experience in a client-facing or high-end customer service role
- 1-3 years of experience in recruiting or sourcing, preferably within a staffing agency or corporate environment
- Strong proficiency in sourcing tools and platforms, such as LinkedIn Recruiter, Boolean searches, and other candidate databases
- Proficiency with Microsoft Word and Excel, with an ability to quickly learn new computer systems and tools
- Excellent communication and interpersonal skills, with the ability to build rapport with candidates and team members
- Highly organized, with strong time-management skills and attention to detail
- Inquisitive and analytical skills, with a keen eye for details and numbers
- Self-starter with a proactive approach to meeting sourcing goals and contributing to team success
- Previous experience preparing employment offers and/or legal contracts
- Prior experience working in a virtual teamÂ
- An established 30+ year old organization with a market leading position
- Strong commitment to employee retention and development
- Supportive / collaborative workplace
- Opportunity for growth in other roles
- Established recognition and rewards programs
Clarity Consultants is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, orientation, gender identity, disability or protected veteran status.
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