Zoom Coordinator - 100% Virtual

Campbell, CA 95008

Posted: 09/15/2023 Job Category: Training Coordination/Support Job Number: 13738

Job Description

Our esteemed oil and gas client is gearing up to assemble a team of dedicated Zoom Coordinators, and we're on the lookout for individuals who can provide unwavering support during virtual training sessions by expertly managing all administrative tasks. In this role, you will serve as the backbone of these sessions, ensuring their seamless operation from start to finish. Here's a glimpse of what your responsibilities will entail:

Pre-Session Preparations:
  • Collaborate closely with the instructor to thoroughly test the system's functionality.
  • Dispatch essential logistical emails to participants, setting the stage for a smooth experience.
  • Execute meticulous dry runs to guarantee everything is primed and ready.
  • Forge contingency plans to tackle any unexpected hiccups.
  • Recommend 3rd party tools to amplify participant engagement.

During the Training Session:
  • Skillfully orchestrate the waiting room, admitting participants with grace.
  • Stand as the vanguard of technical support, swiftly addressing and resolving issues.
  • Seamlessly manage multimedia elements and proficiently present course materials.
  • Keep a watchful eye on the chat, ensuring questions and concerns are addressed promptly.
  • Maintain strict time management to adhere to the session schedule.
  • Facilitate interactive activities like polls, breakout sessions, and Q&A sessions, enriching the learning experience.

Post-Session Wrap-Up:
  • Extend your support beyond the session, dispatching post-course communications.
  • Host feedback sessions to delve into valuable observations and recommendations for future improvements.

We acknowledge the global scope of this endeavor, with training sessions spanning both U.S. and international time zones. Rest assured, you'll have the flexibility to select your preference.

Please note that this role is centered on providing comprehensive support and will not involve instructional responsibilities.

Required Experience:
  • Proven track record in adeptly managing Zoom meetings and webinars.
  • Profound technical mastery of Zoom and related virtual event platforms.
  • Adept troubleshooter, capable of resolving technical challenges in real time.
  • Outstanding communication and customer service prowess.
  • An unwavering attention to detail, complemented by effective multitasking in a dynamic setting.
  • Familiarity with tools such as Slido, Snagit, or Mentimeter is a plus.
  • Strong project management skills, indispensable for coordinating and executing intricate virtual events.
  • Please note that selected candidates will be subject to a background check.

NOTE: 100% Virtual Positions
Due to the nature of this virtual position, we anticipate a high number of responses from interested applicants. We may not be able to personally respond to your inquiry immediately but please know that your resume and email responses will be reviewed.

The pay range for this is $35.00 to $75.00 per hour. Individual pay is determined by a number of factors, including but not limited to skill set, depth of experience, relevant education, certifications and specific work location.

Clarity Consultants is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, orientation, gender identity, disability or protected veteran status.

Meet Your Talent Manager

Amanda Romero

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